Fundamentals of Effective Teams
Build the foundations of teamwork that really works.
An effective team is more than just a group of people working together - it’s a dynamic system built on trust, collaboration, and shared purpose. This course explores the essential building blocks of effective teams and gives you the skills to strengthen relationships, improve collaboration, and set your team up for success.
What you’ll learn
By the end of this course, you’ll be able to:
✓ Recognise the difference between a team and a group.
✓ Reflect on your team’s purpose and current level of effectiveness.
✓ Understand the role of courage, collaboration, and vulnerability in teamwork.
✓ Apply proven practices to improve your team’s connection, communication, and performance.
Who it’s for
This course is designed for:
Leaders and managers who want to improve team performance and cohesion.
Professionals working in teams who want to strengthen collaboration and trust.
Anyone interested in understanding the dynamics that make teams effective.
Course modules
Module 1: Exploring team dynamics
The difference between teams and groups.
Reflecting on your team’s purpose.
Identifying what kind of team you are.
Evaluating the benefits of teamwork.
Determining which benefits matter most right now.
Module 2: Foundations of effective teams
Understanding the foundations of team effectiveness.
Evaluating your team’s current performance.
Identifying key areas for improvement.
Module 3: Courage and collaboration in teams
The role of courage and collaboration in effective teamwork.
How shame and vulnerability influence team dynamics.
Recognising behaviours that enable or limit effectiveness.
Building self-awareness of your impact on team dynamics.
Strengthening tools to support your team relationships.
Module 4: Practices of effective teams
Why core team practices matter.
How to implement practices effectively.
The risks of poorly introduced practices.
Developing practices for human connection, emotions check-ins, constructive language and articulating observations.
How it works
On-demand lessons – Bite-sized videos, reflection prompts, and exercises.
Actionable tools – A workbook to clarify your purpose, values, brand, and priorities.
Coaching support – Library members can join monthly live group coaching calls to ask questions, apply their learnings, and get feedback.
Why this course matters
Teams can only succeed if they have strong foundations. Without shared purpose, trust, and healthy practices, collaboration and performance can quickly break down. This course helps you understand what makes teams effective, reflect on your own team’s strengths and gaps, and take practical steps to create an environment where people thrive together.
or get full access to the Firefly Online Learning Library - unlimited courses, coaching calls and resources in one 12-month membership.